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Meet our team

Our team, led by General Manager Michelle Devlin, is passionate about delivering exceptional service and generous hospitality, from exquisite dining experiences to thoughtful and unique turndown treats.

Many of us are proud to be long-standing members of staff, and all have played a part in The Egerton’s journey to become an award-winning hotel with a reputation for the highest standards of comfort. We – along with Milly, our resident Jack Russell – look forward to creating a warm, personal and memorable experience when you (and your furry companions) stay with us.

Michelle Devlin

General Manager

I have been General Manager at The Egerton House Hotel since March 2012 having joined Red Carnation Hotels in 2005. With my team, I enjoy taking a personal care of our guests from the first introduction to every stage of your guest experience, through reservations, a warm welcome on arrival, looking after you while you are at your “new home away from home” and saying goodbye to our new found friends. I do hope that I will have the pleasure of personally welcoming you to The Egerton House Hotel.

Dean Sparrow

Dean Sparrow

Hotel Manager

I started my journey with Red Carnation Hotels 10 years ago, joining the collection on their accredited Management Program. Over time, I have grown within the company and have had the luxury of working in five of their London properties. I am delighted to hold the position of Hotel Manager and I personally look forward to welcoming you to The Egerton House Hotel on your next stay.

Jacques Conradie

Concierge Manager

In my role as the Concierge Manager of the award-winning Egerton House Hotel, my responsibility is to ensure that each of our guests' needs and requirements are met and exceeded. I take great pride and pleasure in finding the most suitable choices of restaurants or bars; recommending the hottest new shows, museum exhibitions or day-trips; planning personalised tours; or helping to solve health or travel issues. If I can help with anything before your stay, please do contact me directly.

Scott Clinton

Scott Clinton

Executive Assistant to Michelle Devlin

My entry into the hospitality industry was as a country house butler in the county of Worcestershire. I began working at Red Carnation Hotels in 2007, and in nearly fourteen years, I have done four very different roles. In my current role as Executive Assistant to Michelle, I work very closely with her on our global sustainability initiatives and the day-to-day running of the hotel. What I love most is having a multi-faceted role within a passionate team who I regard as friends.

Sarah Bristow

Head of UK Reservations

I am delighted to lead a wonderful team in the UK, taking care of our guests' reservations. Let us know whether you will be celebrating your honeymoon, birthday, or wedding. It would be our pleasure to oversee your bedroom allocation and put in a special request prior to your arrival. We can also organise any additional extras you may like such as chocolates, champagne and strawberries, which would be waiting for you upon arrival. We will ensure that your stay will be one you fondly remember.

Thomas White

Operations Manager

I discovered my passion for hospitality in 2012 whilst working at a French Bistro in Staffordshire. In 2019 I was proud to join Red Carnation on the prestigious Management Programme where I developed skills within the food and beverage and front office departments at The Egerton House Hotel. My current role affords me a balance of all that I enjoy most about hospitality whilst working amongst a passionate and dedicated team.

Sahbi Zguider

Bar Manager

My passion for hospitality, and bars in particular, began as I worked part-time in a plethora of beautiful hotels in my homeland of Tunisia, North Africa. It was during this time that I mastered the art of the modern, exotic cocktails and began to develop my palette. My transfer to London and the Egerton House Hotel was the biggest change in my career, one that gave me the opportunity to master the precise art of our signature cocktail, the Martini, for which we are famed at The Egerton.

David Mac Donald

Head Chef

My culinary journey started in 2013 and has seen me work at some of South Africa’s best restaurants as a Chef. I joined The Egerton House Hotel's team in 2022 and I am excited about the prospects that await me here. My team and I strive to bring you the best experience by sourcing fresh, seasonal produce from our local suppliers, curating a dining experience centred on comforting dishes and signature classics. When next visiting London, let us be your home away from home.

Dritan Jaku

Maintenance and Back of House Manager

I started working at the Egerton in 2010 and after 12 years I am still as passionate as the day that I started. Over the years, I have developed my skills by working with and learning from previous maintenance managers. Now in my new role as Maintenance and Back of House Manager, I also oversee the health and safety of the hotel. I am delighted that in recent inspections we have hit 100% and I look forward to continuing to ensure our hotel maintains the 5-star standards for which we are known.

Discover London with Red Carnation Hotels

Join Blue Badge Guide Russell Nash on a tour of the capital. Expect the warmest welcome at The Egerton House Hotel in the Drawing Room, where Afternoon Tea (including one for dogs) is served in front of the fire, or sample London’s best Martini in the intimate bar.

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