Our team is passionate about delivering exceptional service and generous hospitality, from exquisite dining experiences to thoughtful turndown treats. Many of our team are long-standing members, and all have played a part in The Egerton’s journey to become an award-winning hotel with a reputation for the highest standards. We look forward to creating a warm, personal and memorable experience when you stay with us.
Having joined Red Carnation Hotels over 24 years ago, Andrew has served as General Manager of The Milestone Hotel & Residences for the past 17 years. He now leads an exceptional team as Managing Director of both The Egerton House Hotel and The Milestone Hotel & Residences.
Dean embarked on his journey with Red Carnation Hotels over a decade ago, on entering the accredited Management Programme. Over the years, he has flourished within the company, gaining experience across five of Red Carnation Hotels' London properties. Currently, Dean holds the esteemed position of General Manager at The Egerton House Hotel. He eagerly anticipates personally welcoming guests to the hotel on their next stay.
Cléa began her journey with Red Carnation through the Management Programme, rising quickly to Head Housekeeper at the Rubens at the Palace Hotel thanks to her dedication and eye for detail. Renowned for creating a warm, welcoming atmosphere, she ensured memorable stays and a motivated team. Now, as Operations Manager at the Egerton House Hotel, Cléa is excited to bring her passion for excellence and personally welcome every guest.
Scott's journey into the hospitality industry began as a country house butler in Worcestershire. Joining Red Carnation Hotels in 2007, he has undertaken four distinct roles over nearly 20 years. Currently serving as Executive Assistant to Dean, Scott oversees the hotel's day-to-day operations and also collaborates closely with Red Carnation's Vice President of Sustainability, Michelle Devlin. He cherishes the multifaceted nature of his role within a team he considers friends.
In my role as the Concierge Manager of the award-winning Egerton House Hotel, my responsibility is to ensure that each of our guests' needs and requirements are met and exceeded. I take great pride and pleasure in finding the most suitable choices of restaurants or bars; recommending the hottest new shows, museum exhibitions or day-trips; planning personalised tours; or helping to solve health or travel issues. If I can help with anything before your stay, please do contact me directly.
Mustafa discovered his passion for hospitality while studying in Antalya, Turkey, aspiring to work abroad and lead a team. Since joining The Egerton House Hotel in 2018, he has grown into his role as Front Office Manager, guiding his team to create unforgettable guest experiences. He takes pride in building genuine connections and ensuring every stay feels truly special.
David's culinary journey began in 2013, leading him to work at some of South Africa's finest restaurants as a chef. Joining The Egerton House Hotel's team in 2022, he has already made a great impact. David and his team are dedicated to delivering an exceptional experience, sourcing fresh, seasonal produce from local suppliers to craft comforting dishes and signature classics.
Dritan joined The Egerton in 2010, and after 12 years, his passion remains undimmed. Under previous maintenance managers, he refined his skills, now taking on the role of Maintenance and Back of House Manager. He also ensures the hotel's health and safety standards. Thrilled with recent perfect inspections, Dritan is committed to maintaining The Egerton's renowned five-star excellence.
Niki moved to London in 2012 and started her hospitality journey as a room attendant at Hilton Edgware Road. Her passion for service grew over time, and after five years at Soho House’s Dean Street Townhouse, she developed a deep love for luxury boutique hotels and the personalised care they offer. Niki was then fortunate to be part of the pre-opening team at The Ned, an experience she describes as unforgettable. In late 2023, she joined The Egerton House Hotel, where she continues to thrive.
Sarah Bristow leads the Red Carnation Hotels UK Reservations team, taking care of our guests' room reservations. If you would like to discuss an upcoming reservation, individual or group enquiry, Sarah will be delighted to assist with this and provide her personal recommendations.
If you are looking for a career in hospitality, and want to bring your enthusiasm and skills to a dynamic company who offers long-term prospects coupled with first-class training and development, then we'd like to hear from you.
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