Frequently asked questions Here is a selection of some frequently asked questions about The Egerton for your convenience. What changes have you made during the Covid-19 pandemic? What is your full address? Where is the nearest tube station? What time is check-in and checkout? What is your cancellation policy? Is there a service charge for staying at the hotel? What happens if I forget to cancel my reservation? Do you offer gift vouchers? How many rooms do you have? Do you have disabled access? Is there an elevator? Do you offer interconnecting rooms? Can you accommodate my request for the room to be a particular colour? Do you accommodate children? Can I leave my luggage with you before or after arrival? Can I bring my pet? If I am celebrating a special occasion, do you provide any special amenities? Do you provide a minibar, tea and coffee making facilities in the bedroom? Do you operate a laundry service? Do you have a gym? Do you have a restaurant? Is there a dress code? What time is breakfast? Does your afternoon tea cater for different dietary requirements? What time is Afternoon Tea served? Are non-residents permitted in the hotel? What adapters do I need? Where are the nearest department stores? What credit cards are accepted? What assistance do you provide when leaving the hotel? Do you provide a valet and car parking service? Can you park on the road outside the hotel? Does the hotel operate a shuttle service? Can you offer theatre and restaurant recommendations?
