Step through an arch of fragrant blooms to discover this enchanting boutique townhouse in the very heart of Knightsbridge.
With a unique character and beautiful traditional style, enjoy a delicious breakfast, named the best in the UK, experience our whimsical "Hatter's" Afternoon Tea by the fire or sip on one of London’s most famous martinis.
We are delighted to be re-opening our doors once again for leisure stays from 17th May, and look forward to welcoming our guests with exceptional service and warm hospitality, alongside stringent safety and sanitation protocols to place our guests’ and teams’ wellbeing at the heart of everything we do.
Our hotel remains open for any business-related stay.
Ensuring the health and wellbeing of our employees and guests is our most important priority. We're proud at The Egerton to be Sharecare Health Security VERIFIED® with Forbes Travel Guide 2021.
Are there any changes to check-in or checkout?
Our check-in/checkout time remains the same however we will try our best to accommodate early check-in requests to reduce wait times and accommodate travel schedules. We will also be offering our guests the opportunity to check-in/out and pre-pay online to avoid unnecessary wait times at the hotel.
Do I need to wear a mask?
Appropriate PPE is worn by all employees and in adherence with any government or local regulations and guidance. Guests are required to wear a mask in public areas of the hotel, unless you are exempt or eating or drinking. We provide each guest with an amenity bag at check-in which contains hand sanitiser and alcohol wipes for personal use. Face masks are available on request. Contactless hand sanitiser dispensers are also placed at key guest and employee entrances and contact areas throughout the hotel and we conduct temperature checks for all staff on arrival to the hotel.
Are there any changes to my room?
What additional cleaning protocols have been introduced?
Industry-leading cleaning and sanitising protocols are used to clean guest facilities, with particular attention paid to high-touch items including television remote controls, toilet seats and handles, door and furniture handles, taps, nightstands, telephones, in-room control panels, light switches, temperature control panels, alarm clocks, luggage racks and flooring.
Is there still a buffet breakfast?
Buffet breakfasts are no longer served in the restaurant, instead we continue to offer a delicious a la carte breakfast service which can be enjoyed in the breakfast room or in the guest room through room service. Tables in restaurants and bars have been arranged to ensure appropriate distancing and menus are single-use.
Are the dining spaces and bar open?
Yes, with appropriate changes to seating to accommodate physical distancing. Buffet and table-side service are not available, but a delicious a la carte offering to include seasonal specials and signature dishes is served as normal. Private dining spaces are also available on request.
How and where can guests be tested for COVID-19?
Our team are on hand to help arrange tests for our guests.
There are free testing sites located not far from the hotel for people who are asymptomatic or have symptoms. These are operated by the NHS, with both walk-in and drive-in test centres for symptomatic people. Please see the Kensington and Chelsea council website for more information: https://www.rbkc.gov.uk
The London General Practice is able to offer COVID-testing and provide test certificates for international travellers.
The London General Practice
114a Harley Street
London W1G 7JL
(Entrance on Devonshire Street; between Harley Street and Portland Place)
Opening hours 9am - 9pm, seven days a week (24-hour call-out service available at a cost)
The practice offers the following options:
*Variable cost is the nurse’s time
Fit to Fly or Test to Release certificate are included in the price of PCR tests. Rapid Antigen tests do not meet the requirements for Fit to Fly or Test to Release.
Generally, an appointment for a test can be arranged within three hours. PCR Test turnaround time is within 24 hours, samples received in the Lab before 10.30am will be processed that day and results provided at 8pm or the following morning. Rapid Antigen Tests provide a result in 1 hour but must be administered by a clinician.
The practice also provides a service (£275) for guests who have tested positive and may be unsure what to expect or have questions and a wish to be monitored through their illness. The service provides an initial 15-minute telephone call with a doctor and after that, a 5-minute phone call will be scheduled for the next six days to check on the patient. During the calls, the doctor will discuss how the patient is feeling and monitor if they need any additional care if their condition escalates.
A home kit (£95) is available comprising of a thermometer, an O2 Oximeter and a blood pressure monitor.
Our team will be able to advise guests of the nearest centres or help arrange for a private nurse.
Where is the nearest doctor and pharmacy?
Knightsbridge Doctors or Chelsea and Westminster Hospital are both close to The Egerton. There are four pharmacies on nearby Brompton Road, one just a two-minute walk from the hotel.
Who should I contact if I have COVID symptoms while staying at the hotel?
Please contact Michelle Devlin, General Manager.
Where can I quarantine if required?
If required, guests will quarantine in a room on our fourth floor. Room service will be available and delivered to the guest's bedroom door. We will endeavour to ensure that our guests are made as comfortable as possible and afforded every courtesy whilst minimising the risk of any direct contact with our team members or other guests who may not be in quarantine.